Warranty
LIFETIME LIMITED WARRANTY
Limited, Non-Prorated, Non-Transferable
Warranty Defined. RWD Innovative Specialty Trims LLC (RWD, LLC) warrants to the original homeowner that the RWD Extender Trim will be free of manufacturing and or material defects. The warranty will remain in effect for the lifetime of the product under normal and proper use and service, subject to the conditions and limitations herein listed, and as long as the original resident purchaser resides in the home in which the product was installed. When installed in a multi-family, commercial or rental property the warranty is limited to 10 years.
Excluded Defects. This warranty covers only those manufacturing and material defects as specified herein and does not include defects or damages attributable to faulty, incomplete or improper installation, nor does it include defects or damages resulting from the failure to adhere to the published RWD, LLC installation instructions. Normal weathering, defects caused by accident, fire, flood, chemicals, mildew, building settlement, structural failures of wall or foundation, or stress resulting from localized heat will not be covered under this warranty.
Vinyl/Adhesive. The vinyl and adhesive components of the RWD, LLC trim products are warranted against defects such as flaking, chipping, degrading, blistering and corrosion. This warranty does not apply to any product where the finish surface has been painted, stained, or cleaned with any product other than what is recommended in the published RWD, LLC installation instructions. Further, this warranty does not apply to any product where (1) the product is not installed within 3 years from the date of purchase, or (2) prior to installation the product is stored in an area with temperatures exceeding 100 degrees Fahrenheit.
Customer Responsibility. In the event of a warranty claim, the customer must promptly notify RWD, LLC in writing. The window installing company that installed the product in question will also be required to submit a sample of the defective product along with a detailed explanation of the installation – including the date, installing company’s name and telephone number, homeowner’s name, address and telephone number. Upon receiving this information, a complete analysis and investigation of the claim will be made.
Remedy of Replacement Materials. RWD, LLC, upon the confirmation of a warranted manufacturing defect, will supply replacement material at no charge to the customer. This warranty will not cover any labor costs incurred for replacing the trim.
Caulking Required. All window and door installations require caulking to be used to seal and permanently bond the extender trim. Caulking is required by the installer. The proper maintenance and replacement of the caulking is a normal maintenance responsibility of the homeowner. RWD, LLC will not be responsible for any trim failure due to improper caulking and sealing of window or door, or from the absence of caulking. Further, RWD, LLC will not be responsible for any trim failure due to the failure to maintain the sealing or caulking.
Applicable Standards. RWD, LLC adheres to the AAMA specifications and guidelines in the design and production of its PVC trims. RWD, LLC also uses the AAMA definitions of failure as its determination of product failure.
ALL OTHER WARRANTIES DISCLAIMED. The warranty statements contained herein set forth the entire warranty offered by RWD, LLC. No other warranties are provided. RWD, LLC HEREBY EXPLICITLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
EXPRESS LIMITATION ON DAMAGES. IN NO EVENT WILL RWD, LLC, ITS SUBCONTRACTORS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, OR SUBSIDIARIES, BE LIABLE TO ANY OTHER PARTY UNDER THIS WARRANTY FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES (INCLUDING LOST PROFITS), WHETHER FORESEEABLE OR UNFORESEEABLE (AND WHETHER OR NOT ANY PARTICULAR PARTY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF), ARISING FROM ANY CAUSE OF ACTION WHATSOEVER, INCLUDING CONTRACT, WARRANTY, STRICT LIABILITY, OR NEGLIGENCE. FURTHER, IN NO EVENT WILL RWD, LLC’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO THIS WARRANTY (REGARDLESS OF THE FORM OF ACTION OR CLAIM, WHETHER CONTRACT, WARRANTY, TORT OR OTHERWISE) EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE TRIM PRODUCT PURCHASED.
Applicable Law. This warranty shall be governed by Florida law. Venue for any action to enforce the provisions of this warranty will lie exclusively in the state and federal courts for Jefferson County, Florida, U.S.A.